Shipping policy

At Ember & Steam, we offer free standard shipping on all orders within the contiguous United States.

Order Processing: Orders typically take 1–2 business days to prepare before shipping.

Shipping Time: Once shipped, delivery generally takes an additional 3–4 business days.

Estimated Total Delivery: Most orders arrive approximately 4–6 business days after being placed. Delivery times are estimates and may vary due to carrier delays, holidays, or other circumstances.

Order Tracking: Tracking information will be provided when available.

Shipping Issues: If your order is delayed, lost, or arrives damaged, please contact us using the customer service email listed on our website.